Help
Frequently asked
questions.
Everything you need to know about ploomi tablets, subscriptions and delivery.
Drop one tablet into your ploomi bottle, fill it with warm tap water and give it a few minutes to dissolve. You now have 500ml of powerful, plant-based cleaner, with no plastic bottle to throw away.
Choose your scents and how often you want refills (every 1, 2 or 3 months). We charge and dispatch on that schedule, and you save on every delivery. You can pause, change your card or cancel any time from your account.
No. Your bottles are a one-off purchase in your first order and are built to last. Your subscription only sends the refill tablets.
Log in to your account with your email (we send you a secure link, so there are no passwords to remember). From there you can pause deliveries or open billing to cancel.
Yes. Refill tablets arrive in recyclable and home-compostable paper packs, and our bottles are designed to be refilled for years.
Our formulas are plant-based, vegan and cruelty-free. As with any cleaning product, keep tablets out of reach of children and pets, and read the label before use.
We currently deliver across the UK. Subscription deliveries are free.
Still have a question? Contact us.